Sales
The salesperson’s role in a company has always been and will be of a significant importance, because this person is the face of the company in the market. It is a person whose efforts have a direct impact on the company’s performance. However, it is essential that these efforts are directed and of the highest quality. After all, customers want to work with professionals.
Question: what behaviours make us sales professionals?
If you work with clients and manage sales projects, and want to:
- learn to influence others;
- understand the factors determining your self-confidence and belief in the products you are selling;
- sell solutions rather than goods;
- be able to stand for the price by accurately demonstrating the values and benefits of solutions to customers;
- be able to manage the sales process, and take after-sale actions.
I would offer you the following training:
- Basic sales training for the salespeople who have not attended any sales trainings, but would like to gain fundamental knowledge about sales and psychology of influence.
- Sales training for advanced salespeople who would like to further improve their selling skills by gaining additional knowledge of sales and by developing the skills they already acquired.
- Sales training with DiSC methodology for the salespeople with basic knowledge and skills in sales who are looking for further improvement and want to learn to influence customers by adapting to their behavioural types.
- Sales team management training for salesmanagers who want to manage their sales team efficiently.
- Training related to work with VIP clients (Key account management) designed for business to business sales people working with key and strategic clients, and managing sales projects.
- Individual sales training sessions and coaching intended both for leaders and managers who want to improve their selling skills individually, or to develop a sales strategy for their company.
- Training related to sales in the process of customer service designed for employees who service customers and would like to learn how to upsell in the process of customer service.
Negotiating
We negotiate everywhere and everyday, yet sometimes we are not aware of that. Whether you work with customers, or negotiate with debtors, the negotiating skills are always important to you. Negotiating is not just a way to agree on terms by finding common interests, but it is one of the most efficient methods for conflict resolution.
If you want to:
- become strategic negotiators and learn to manage the bargaining process adequately;
- learn to adjust interests rather than focus on bargaining positions;
- learn to interpret body language, and control both your own emotions and those of your negotiation partner;
- find out how to select negotiating strategies and tactics adequately;
- learn to prepare for the negotiation properly, and to build trust when communicating with the negotiation partner.
I would offer you the following training:
- Basic negotiation training for those who have not attended any negotiation trainings, or would like to test and improve the already gained negotiating knowledge and skills.
- Negotiation training for those who would like to improve their negotiating skills further, thus solve certain bargaining situations.
- Negotiation training with DiSC methodology for those who attended basic negotiation training sessions, but would like to improve their negotiating skills and learn to adjust interests taking into account a behavioural type of the negotiation partner.
- Negotiation case analysis, solution of conflict situations, coaching, personal case resolution, assistance in preparation for negotiation, participation in negotiation and personal development of negotiation skills.
- Negotiation and adjusting interests within an organisation. The session is designed for those who more often negotiate within their own organisation.
Presentation
A person who is able to influence a group of people can attain his/her goals more easily. It is a characteristic of a successful individual. Nowadays we need to convey certain ideas to a group of people more and more often, yet many of us feel very uncomfortable in front of the audience.
If you want to:
- become a presenter who can cope with his/her anxiety, convey his/her ideas to other people in the convincing way and have a personal presentation style;
- learn to assess your audience, build a rapport with your audience, and adapt an appropriate key message to the target group;
- structure your speech or presentation;
- learn to set the goal of the presentation, and use visual aids adequately;
- or simply want to look at yourself giving a presentation and, thus, improve your behaviour in front of the audience.
I would offer you the following training:
- Basic presentation training designed for those who want to make presentations more efficiently and learn to hold the audience’s attention.
- Presentation sessions for advanced participants who have already attended presentation training but would like to further develop their presentation skills and their personal style of presenting.
- Public speaking training designed for those who need to speak in front of the audience, deliver motivational speeches of various nature. It is also intended for the people willing to learn how to convey their message to the audience in a convincing way, and to motivate their listeners for action.
- Individual presentation and public speaking sessions, coaching, individual assistance to prepare for presentation, and individual training aimed at improving a personal style of the presenter.
Teamwork and cooperation
A harmonious and cooperating team creates a congenial atmosphere in the company, achieves the identified goals and reduces costs of the company. It is like a well-tuned football team which knows what it wants and knows how to win. Cooperation teaches us to seek the result together. Through synergy we can often attain truly ambitious goals.
But are we really good at cooperating?
If you believe that it is important:
- to seek goals as a team by creating an internal synergy of the team and adequately coordinating the interests of the team members;
- to build trust and lead a strong team.
I would offer you the following training:
- Teamwork and cooperation training designed both for teams, and individuals who want to learn how to pursue the result together with their colleagues and to improve their cooperation skills.
- Team management training for leaders who need to lead teams both in their daily work in order to attain team goals, and during individual projects.
Motivational speech
If you find it important to convey a certain message to your team or motivate your employees for new challenges and encourage them to assume responsibility for their actions, I would offer you a speech on the following topics:
- Personal efficiency and achievements – how to attain challenging goals, and be a leader.
- Shaping a company culture – how to assess the values of your company in the market.
- Entrepreneurship – how to create a creative, dynamic and responsible personality.
- Cooperation – reaching the goals together.
- Motivating – how to motivate others to strive for ambitious goals.
